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Gandi custom domain email: what it costs and how to set up LiveDNS

By Julien CoulaudPublished November 1, 20264 min read

Your domain is at Gandi and you want you@yourdomain to reach a real inbox. Gandi's domain page lists forwarding and aliases, and sells mailboxes on their own. Here is what Gandi charges now, how to change records in LiveDNS, Gandi's DNS service, and what to enter if you pick Shipmail. Gandi prices are US dollars for the United States, excluding taxes, checked on gandi.net on November 1, 2026.

Julien Coulaud on X

Founder of Shipmail, the email platform for businesses and their AI agents. Every guide here draws on mail servers running in production.

  • Gandi
  • Custom domain email
  • LiveDNS
  • MX records

Short answer

A Gandi domain comes with free email forwarding and aliases, but a mailbox is a separate purchase: Standard is $4.99 a month with 10GB, Premium $7.99 with 50GB and Business $9.99 with 100GB, US prices before tax. To use another provider, open Domain, your domain and the DNS Records tab in Gandi, replace Gandi's MX records and add the provider's TXT records.

Email for a Gandi domain at a glance

OptionPrice per mailboxWhat you getPick it when
Forwarding and aliases with the domain[2]Included with the domainMail forwarded to an inbox you already haveYou only need to receive at your domain
Gandi Standard[1]From $4.99 a month or $59.88 a year10GB, unlimited aliases, webmail, IMAP/POP/SMTPOne or two mailboxes, no commitment
Gandi Premium[1]From $7.99 a month or $95.88 a year50GB per mailboxYou keep years of attachments
Gandi Business[1]From $9.99 a month or $119.88 a year100GB per mailboxStorage matters more than price
ShipmailSources[6]Shipmail pricing[7]Shipmail newsletter editor documentation[8]Shipmail booking pages documentation$4 for 2 mailboxes; $12 for 5Email, calendar, aliases, newsletters, booking pagesYou need several mailboxes on one flat bill

What a Gandi domain includes

Gandi's domain page lists DNS, an SSL certificate for the first year, email forwarding and web forwarding as free with a domain, plus unlimited aliases. It does not list a free mailbox. Forwarding sends mail for you@yourdomain to an inbox you already have, such as Gmail; replying from your own address needs a mailbox somewhere.[2]

Gandi mailboxes: Standard, Premium and Business

  • Standard: from $4.99 a month, or $59.88 a year, with 10GB per mailbox.
  • Premium: from $7.99 a month, or $95.88 a year, with 50GB.
  • Business: from $9.99 a month, or $119.88 a year, with 100GB.
[1]

Gandi shows these prices for the United States, excluding taxes, and the price is per mailbox. Every plan has unlimited aliases, webmail and IMAP, POP and SMTP access. Gandi sells mailboxes for domains registered with it or elsewhere, and says there is no commitment.[1]

Gandi publishes its limits: 40 recipients per message from a mail app, 15 from webmail, and sending rates of 8,000 messages a day, 1,000 an hour and 200 a minute, given as is. Messages can be up to 25 MB, and Gandi does not host addresses on subdomains.Sources[5]Gandi docs: limits of Gandi's email service[3]Gandi docs: how to create an email address for your domain name

Shipmail on a Gandi domain

You can keep the domain at Gandi and host the mail at Shipmail. Shipmail charges per plan, not per mailbox: Solo is $4 a month for 2 mailboxes with 15 GB each, and 5 mailboxes cost $12 a month on Pro plus one extra mailbox. Five Gandi Standard mailboxes cost $24.95 a month before tax.Sources[6]Shipmail pricing[1]Gandi email pricing (US)

For a single mailbox, Gandi Standard costs less. Shipmail pulls ahead when you need several mailboxes, or want newsletters, booking pages, a catch-all and a team inbox in the same plan.Sources[6]Shipmail pricing[1]Gandi email pricing (US)[7]Shipmail newsletter editor documentation[8]Shipmail booking pages documentation[9]Shipmail catch-all docs[10]Shipmail shared inbox documentation

How to edit MX and TXT records in Gandi LiveDNS

These steps work when the domain uses Gandi's LiveDNS name servers. With an external name server, change the records at that provider. LiveDNS lets you save a backup of the zone first, which is worth one click before you touch mail records.[4]

  1. Step 1

    Add the domain in Shipmail

    Add your domain in Shipmail. It lists the records to publish. Use Configure automatically if Shipmail offers it; otherwise copy the values by hand as below.

  2. Step 2

    Open the DNS Records tab

    Log in to Gandi, click Domain in the left menu, click the domain name and open the DNS Records tab. Click Save a backup if you want a way back.

  3. Step 3

    Remove Gandi's mail records

    Gandi's own mailboxes use MX records to spool.mail.gandi.net (priority 10) and fb.mail.gandi.net (priority 50), and an SPF record with include:_mailcust.gandi.net. Delete the two MX records with the red trash icon so mail isn't split between providers.

  4. Step 4

    Add the new records in table mode

    Click the green Add button above the table and choose MX: name @, priority 10, mx1.shipmail.to. Add each TXT record the same way, with @, shipmail._domainkey or _dmarc as the name. Edit Gandi's SPF record with the green pencil instead of adding a second one.

  5. Step 5

    Wait for the check, then create mailboxes

    Gandi's documentation allows up to 72 hours for DNS changes to take effect. Once Shipmail verifies the domain, create a mailbox for each address and add aliases for the rest.

Sources[4]Gandi docs: how do I update my DNS records[3]Gandi docs: how to create an email address for your domain name[11]Shipmail domain setup documentation

The Shipmail records to add at Gandi

Shipmail asks for four records. The DKIM value is unique to your domain, so copy it from the Domains page in Shipmail.[12]

  • MX, host @, value mx1.shipmail.to, priority 10. It routes incoming mail to Shipmail.
  • TXT, host @, value v=spf1 include:spf.shipmail.to -all. This is SPF, the list of servers allowed to send for the domain.
  • TXT, host shipmail._domainkey, value: the DKIM key shown for your domain in Shipmail. It signs every message you send.
  • TXT, host _dmarc, value v=DMARC1; p=reject. DMARC tells receivers to refuse mail that fails SPF and DKIM.
Sources[12]Shipmail DNS setup docs: DMARC record[11]Shipmail domain setup documentation

If you keep a Gandi mailbox for a while, keep a single SPF record that carries both include:_mailcust.gandi.net and Shipmail's include. Two SPF records on one domain make both fail.Sources[3]Gandi docs: how to create an email address for your domain name[11]Shipmail domain setup documentation

Sources13 sourcesVerified 2026-11-01
  1. [1]
    Gandi email pricing (US)

    Prices for the United States, taxes excluded, in USD: Standard from $4.99/month or $59.88/year, 10GB per mailbox; Premium from $7.99/month or $95.88/year, 50GB; Business from $9.99/month or $119.88/year, 100GB. Unlimited aliases, webmail, IMAP/POP/SMTP. Email addresses with a domain registered at Gandi or not; no commitment.

    gandi.net · 2026-11-01

  2. [2]
    Gandi domain names (US)

    With a domain, Gandi provides DNS, an SSL certificate for the first year, email forwarding and web forwarding for free, plus aliases and email forwarding. Mailboxes are offered as a separate product.

    gandi.net · 2026-11-01

  3. [3]
    Gandi docs: how to create an email address for your domain name

    Purchased mailboxes exist as credits until created in the domain's Email tab. Gandi's mail records, added in Domain, the domain, DNS Records, Text Mode, Edit DNS records: `@ 10800 IN MX 10 spool.mail.gandi.net.`, `@ 10800 IN MX 50 fb.mail.gandi.net.`, `@ 10800 IN TXT "v=spf1 include:_mailcust.gandi.net ?all"`. No email addresses at subdomains.

    docs.gandi.net · 2026-11-01

  4. [4]
    Gandi docs: how do I update my DNS records

    Domain in the left menu, the domain, DNS Records tab. Table mode: green Add button, green pencil to edit, red trash icon to delete. Text mode: Edit DNS Records, then Save. With an external nameserver, records are managed at that provider. Save a backup is available on LiveDNS. Changes can take up to 72 hours to take effect.

    docs.gandi.net · 2026-11-01

  5. [5]
    Gandi docs: limits of Gandi's email service

    Up to 1000 mailboxes and 1000 forwarding addresses, unlimited aliases, 40 recipients per email from a mail client, 15 from webmail, sending rate limits of 8000 messages a day, 1000 an hour and 200 a minute (as is), 25 MB maximum message size.

    docs.gandi.net · 2026-11-01

  6. [6]
    Shipmail pricing

    Shipmail plan prices, mailbox limits, team access, and send limits.

    shipmail.to · 2026-10-15

  7. [7]
    Shipmail newsletter editor documentation

    Newsletters written in Shipmail with a rich text editor, design blocks, custom HTML or plain text, preview, test sends and pre-send review checks.

    shipmail.to · 2026-10-15

  8. [8]
    Shipmail booking pages documentation

    Public booking links that offer slots from a mailbox calendar's real availability, with buffers, minimum notice, and a Zoom or Google Meet link on each booking.

    shipmail.to · 2026-10-15

  9. [9]
    Shipmail catch-all docs

    A catch-all mailbox receives email sent to any address on the domain that does not match a mailbox; one catch-all per domain, set from Mailboxes, then the mailbox's Catch-all option. Replies go out from the address the sender used. Without catch-all, mail to unknown addresses bounces. Catch-all mail counts toward the mailbox storage quota.

    shipmail.to · 2026-10-15

  10. [10]
    Shipmail shared inbox documentation

    Shared mailboxes in Shipmail: conversation assignment, internal notes that are never included in replies to the customer, and @mentions in notes that alert a teammate by email and in the app.

    shipmail.to · 2026-10-15

  11. [11]
    Shipmail domain setup documentation

    Adding a domain to Shipmail: four DNS records (MX, SPF, DKIM and DMARC), published automatically or by hand, suggested merging of an existing SPF record, and verification that rechecks the records every 30 seconds.

    shipmail.to · 2026-10-11

  12. [12]
    Shipmail DNS setup docs: DMARC record

    Shipmail's DNS setup steps for each registrar end with a TXT record named _dmarc with the value v=DMARC1; p=reject. The GoDaddy steps start from My Products, then DNS, and note that most records appear within 30 minutes.

    shipmail.to · 2026-10-15

  13. [13]
    Shipmail mailbox import documentation

    Shipmail documentation for connected and file imports, selection options, storage checks, progress, skipped items, and repeat imports.

    shipmail.to · 2026-10-15

Questions worth answering

Common questions about gandi custom domain email.

Does Gandi still include free email with a domain?
Gandi's domain page lists free email forwarding and aliases with a domain, not a mailbox. Mailboxes are sold separately, from $4.99 a month for Standard, US prices before tax.Sources[2]Gandi domain names (US)[1]Gandi email pricing (US)
How much is Gandi email?
Per mailbox, for the United States and excluding taxes: Standard from $4.99 a month or $59.88 a year with 10GB, Premium from $7.99 or $95.88 with 50GB, Business from $9.99 or $119.88 with 100GB.[1]
What are Gandi's MX records?
spool.mail.gandi.net at priority 10 and fb.mail.gandi.net at priority 50, with an SPF record that includes _mailcust.gandi.net. Remove them when you move mail to another provider.[3]
Can I use Gandi email with a domain registered elsewhere?
Gandi's email page says yes: you can create Gandi mailboxes for a domain registered with Gandi or not, as long as you own the domain.[1]
How long do Gandi DNS changes take?
Gandi's documentation says changes can take up to 72 hours to take effect across the internet.[4]

Related guides

More on Shipmail pricing, comparisons, and team workflows.

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