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Custom domain email with Squarespace Domains: options, prices and DNS setup

By Julien CoulaudPublished November 1, 20263 min read

Your domain is with Squarespace, maybe because it came over from Google Domains. Squarespace will sell you a mailbox or forward mail for free, and any other provider works through its DNS settings. Prices are US dollars from Squarespace's own help center, checked on November 1, 2026.

Julien Coulaud on X

Founder of Shipmail, the email platform for businesses and their AI agents. Every guide here draws on mail servers running in production.

  • Squarespace
  • Custom domain email
  • Google Workspace
  • DNS records

Short answer

Squarespace offers three kinds of email for its domains: free forwarding for up to 100 aliases, Essential Email by Titan at $3 a month, and Google Workspace from $8.40 a user a month or $84 a year. To use another provider, open the domain, click DNS, then DNS Settings, delete any email preset and add the provider's MX and TXT records. Shipmail is $4 a month for 2 mailboxes.

Email options for a Squarespace domain

OptionPriceWhat you getPick it when
Squarespace email forwardingSources[5]Squarespace Help: email forwarding with a Squarespace domain[1]Squarespace: professional emailFreeUp to 100 aliases forwarded to an inbox you have, no mailboxYou only receive mail at the domain
Essential Email by TitanSources[2]Squarespace Help: choose an email provider for your Squarespace domain[3]Squarespace Help: Essential Email pricing, billing and invoices$3 a month, monthly billing onlyInbox, calendar and contacts, 10 GB, 10 aliasesOne cheap inbox billed with your site
Google Workspace StarterSources[4]Squarespace Help: Google Workspace pricing, billing and invoices[2]Squarespace Help: choose an email provider for your Squarespace domain$8.40 per user a month, or $84 per user a yearGmail, Calendar, Drive and Meet, 30 GBYour team already works in Google
Google Workspace Standard or Plus[4]$16.80 or $26.40 per user a month; $168 or $264 a yearThe larger Workspace plans, billed per userYou need Workspace's larger plans
Shipmail[9]$4 a month for 2 mailboxes; $12 for 5Email, calendar, team inbox, newsletters, booking pagesYou want a flat plan for several mailboxes

What Squarespace sells for email

Squarespace's mailboxes come from two partners, Google and Titan, billed on your Squarespace account. On domains it manages, it also forwards mail for free.Sources[2]Squarespace Help: choose an email provider for your Squarespace domain[1]Squarespace: professional email

  • Email forwarding: free on Squarespace-managed domains, up to 100 aliases, each rule forwarding to one address. It isn't an inbox.
  • Essential Email by Titan: one Basic plan at $3 a month with 10 GB and 10 aliases. Squarespace bills it monthly only, and the domain must be registered with Squarespace and use its default name servers.
  • Google Workspace: Starter, Standard and Plus at $8.40, $16.80 and $26.40 per user a month, or $84, $168 and $264 a year. Prices may be subject to sales tax.
Sources[5]Squarespace Help: email forwarding with a Squarespace domain[2]Squarespace Help: choose an email provider for your Squarespace domain[3]Squarespace Help: Essential Email pricing, billing and invoices[4]Squarespace Help: Google Workspace pricing, billing and invoices

Squarespace's email page says the first year of Workspace Starter is included with a Core or higher website plan, and runs a limited-time discount on the first payment of a new annual seat. Its Workspace prices may differ from Google's own promotions.Sources[1]Squarespace: professional email[4]Squarespace Help: Google Workspace pricing, billing and invoices

How to add MX and TXT records in Squarespace

Squarespace has presets for some email providers, including Google Workspace, Titan Email, Fastmail, iCloud, Proton Mail and Zoho Mail. A preset's records can't be edited, only deleted. For any other provider, you add custom records.[7]

  1. Step 1

    Open DNS Settings

    Open the domains dashboard, choose the domain, click DNS, then DNS Settings.

  2. Step 2

    Delete the old email preset

    If a Google Workspace or Titan preset is there, delete it with the trash can icon. If you sign in to Squarespace with an address at this domain, change your account email first, or you won't receive the code to put the records back.

  3. Step 3

    Add the MX record

    Click Add record, choose MX, enter @ in Name, the provider's number in Priority (0 to 255) and its server in Mail Server. Save.

  4. Step 4

    Add the TXT records

    Under Custom Records, click Add record and choose TXT. Enter the host from your provider, or @ for the root, and paste the value in Text. For DMARC, enter _dmarc without your domain; Squarespace adds it. Leave out quotation marks.

  5. Step 5

    Wait for the records to work

    Squarespace says a saved record can take up to 48 hours to work. Custom records have a 4-hour TTL by default.

Sources[7]Squarespace Help: add DNS records for email[8]Squarespace Help: edit your domain's DNS records

Squarespace says a domain with a custom email address should set up forwarding at its email provider, not in Squarespace. Recreate your Squarespace forwarding rules as aliases at the new provider.[5]

Point a Squarespace domain at Shipmail

Add the domain in Shipmail first. Shipmail recognises Squarespace DNS and shows its steps next to the records. Use Configure automatically if Shipmail offers it; otherwise add these four records as custom records. Keep one SPF record for the domain and put any other sender's include in it.Sources[10]Shipmail domain setup documentation[11]Shipmail DNS setup docs: DMARC record

  • MX, host @, value mx1.shipmail.to, priority 10. It routes incoming mail to Shipmail.
  • TXT, host @, value v=spf1 include:spf.shipmail.to -all. This is SPF, the list of servers allowed to send for the domain.
  • TXT, host shipmail._domainkey, value: the DKIM key shown for your domain in Shipmail. It signs every message you send.
  • TXT, host _dmarc, value v=DMARC1; p=reject. DMARC tells receivers to refuse mail that fails SPF and DKIM.
Sources[10]Shipmail domain setup documentation[11]Shipmail DNS setup docs: DMARC record

In Squarespace, enter shipmail._domainkey and _dmarc without your domain on the end. Shipmail rechecks the records every 30 seconds and verifies the domain once they resolve. Plans start at $4 a month for 2 mailboxes; five mailboxes cost $12 a month on Pro plus one extra mailbox, against $42 a month for five Workspace Starter seats billed monthly through Squarespace.Sources[10]Shipmail domain setup documentation[9]Shipmail pricing[7]Squarespace Help: add DNS records for email[4]Squarespace Help: Google Workspace pricing, billing and invoices

Leaving Google Workspace? Import the mail over IMAP or from a Google Takeout archive before you cancel the subscription in Squarespace.[12]

Sources12 sourcesVerified 2026-11-01
  1. [1]
    Squarespace: professional email

    Squarespace offers Google Workspace, Essential Email by Titan (inbox, calendar, contacts) and free email forwarding for up to 100 aliases to an existing inbox. The first year of Google Workspace Starter is included with Core or higher website plans, and a limited-time 50% discount applies to the first payment of a new annual Workspace seat.

    squarespace.com · 2026-11-01

  2. [2]
    Squarespace Help: choose an email provider for your Squarespace domain

    Google Workspace: 3 plans from $8.40/user/month or $84/user/year, 30 GB+ per user, 30 aliases; the domain cannot already have MX records or email forwarding. Essential Email by Titan: one Basic plan at $3/month, monthly only, 10 GB per account, 10 aliases, Squarespace domain and default nameservers required. Last updated October 28, 2026.

    support.squarespace.com · 2026-11-01

  3. [3]
    Squarespace Help: Essential Email pricing, billing and invoices

    Essential Email Basic plan (Monthly) is $3 USD; Squarespace offers it on a monthly billing cycle only. Tax depends on region. Last updated August 21, 2026.

    support.squarespace.com · 2026-11-01

  4. [4]
    Squarespace Help: Google Workspace pricing, billing and invoices

    Per user (email address), may be subject to sales tax. USD annual: Starter $84, Standard $168, Plus $264. USD monthly: Starter $8.40, Standard $16.80, Plus $26.40. Pricing may differ from Google's promotional pricing; a free year of Starter may be available through Squarespace. Last updated July 9, 2026.

    support.squarespace.com · 2026-11-01

  5. [5]
    Squarespace Help: email forwarding with a Squarespace domain

    Squarespace-managed domains get email forwarding at no extra cost, up to 100 aliases, each rule forwarding to one address. A domain that already has a custom email address should forward through that email provider instead. Last updated October 12, 2026.

    support.squarespace.com · 2026-11-01

  6. [6]
    Squarespace Help: about the Google Domains migration to Squarespace

    On September 7, 2023, Squarespace acquired all domain registrations and associated customer accounts from Google Domains; Squarespace is now the domain host for those domains. Domain or email forwarding may stop working after migration on custom nameservers and needs DNS updates. Last updated May 28, 2026.

    support.squarespace.com · 2026-11-01

  7. [7]
    Squarespace Help: add DNS records for email

    In the domains dashboard, choose the domain, click DNS, then DNS Settings. MX: Add record, Type MX, Name @, Priority from the provider (0 to 255), Mail Server. TXT: under Custom Records, Add record, Type TXT, the name from the provider (or @), the value in Text; for DMARC enter _dmarc without the domain. Presets exist for Fastmail, Google Workspace, iCloud, Neo, Proton Mail, Titan Email and Zoho Mail; preset records cannot be edited but can be deleted with the trash can icon. SPF records added separately merge into one. Records can take up to 48 hours. Last updated October 19, 2026.

    support.squarespace.com · 2026-11-01

  8. [8]
    Squarespace Help: edit your domain's DNS records

    Edit a record with the pencil icon after re-entering your password; delete with the red trash can and Confirm. Custom records have a 4-hour TTL by default. Change your account email before deleting MX records if you log in with an address at the domain. Last updated September 22, 2026.

    support.squarespace.com · 2026-11-01

  9. [9]
    Shipmail pricing

    Shipmail plan prices, mailbox limits, team access, and send limits.

    shipmail.to · 2026-10-15

  10. [10]
    Shipmail domain setup documentation

    Adding a domain to Shipmail: four DNS records (MX, SPF, DKIM and DMARC), published automatically or by hand, suggested merging of an existing SPF record, and verification that rechecks the records every 30 seconds.

    shipmail.to · 2026-10-11

  11. [11]
    Shipmail DNS setup docs: DMARC record

    Shipmail's DNS setup steps for each registrar end with a TXT record named _dmarc with the value v=DMARC1; p=reject. The GoDaddy steps start from My Products, then DNS, and note that most records appear within 30 minutes.

    shipmail.to · 2026-10-15

  12. [12]
    Shipmail mailbox import documentation

    Shipmail documentation for connected and file imports, selection options, storage checks, progress, skipped items, and repeat imports.

    shipmail.to · 2026-10-15

Questions worth answering

Common questions about squarespace domains custom domain email.

Does a Squarespace domain come with free email?
It comes with free email forwarding for up to 100 aliases, which forwards to an inbox you already have. A mailbox costs extra: Essential Email at $3 a month or Google Workspace from $8.40 a user a month.Sources[5]Squarespace Help: email forwarding with a Squarespace domain[2]Squarespace Help: choose an email provider for your Squarespace domain
Can I use another email provider with a Squarespace domain?
Yes. Ask the provider for its DNS records and add them in the domain's DNS Settings. Delete any Google Workspace or Titan preset first.[7]
How do I remove the Google Workspace records in Squarespace?
Preset records can't be edited. In DNS Settings, delete the Google Workspace preset with the trash can icon, then add the new provider's records.[7]
Is Google Workspace through Squarespace more expensive than Google?
Squarespace lists Starter at $8.40 a user a month or $84 a year, and says its prices may differ from Google's promotional pricing. Compare with Google's own price for your country before you buy.[4]
My domain was on Google Domains. Where do I change its email records now?
In Squarespace. It acquired all Google Domains registrations on September 7, 2023, so the DNS settings are in your Squarespace domains dashboard.[6]

Related guides

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