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Infomaniak alternative (2026): Shipmail vs Infomaniak Mail

Which is better, Shipmail or Infomaniak?

Stay on Infomaniak if your data must stay in Switzerland, or if you want unlimited mail storage and kDrive at CHF 1.76 a user. Pick Shipmail when several people answer one address, or when you pay for a newsletter, booking or email-sending tool on top of mail. Shipmail is billed in Swiss francs and hosted in Germany, which Swiss law lists as adequate. Pro is CHF 9 a month for 4 mailboxes and 5 people.

  • A team inbox with assignment, internal notes and who-is-replying
  • Newsletters, booking pages and an email API on the same plan
  • Priced per plan, so contact@ and info@ cost nothing extra
Start a 14-day trialSee pricing

By Julien Coulaud · Published October 29, 2026 · 3 min read

Price per monthVerified Oct 29, 2026

  • 1 person, 1 address

    Shipmail: CHF 4/month (Solo, 2 mailboxes)

    Infomaniak: CHF 2.29/month (Mail Service)

  • 3 people sharing contact@

    Shipmail: CHF 9/month (Pro)

    Infomaniak: CHF 5.28/month (kSuite Standard, 3 users) or CHF 9.16 (Mail Service, 4 addresses)

  • 3 people, plus a newsletter and a booking page

    Shipmail: CHF 9/month (Pro)

    Infomaniak: CHF 5.28/month (kSuite Standard), plus a newsletter and a booking tool

ShipmailvsInfomaniak

Compare the buying factors first, then use the sourced pricing scenarios and workflow evidence below to test the fit for your team.

Feature and buying-factor comparison between Shipmail and Infomaniak
FactorShipmailInfomaniak
Entry pricingShipmailCHF 4 a month for 2 mailboxes in Swiss francs, or $4/month for 2 mailboxesInfomaniakCHF 2.29 a month per address on Mail Service; CHF 1.76 per user on kSuite StandardSources[1]Shipmail pricing[13]Infomaniak Mail Service and kSuite prices, Switzerland
Pricing unitShipmailPer plan, with a set number of mailboxes and membersInfomaniakPer address on Mail Service, per user on kSuiteSources[1]Shipmail pricing[13]Infomaniak Mail Service and kSuite prices, Switzerland
Where mail is storedShipmailGermany, in the European Union. Swiss law lists Germany as adequateInfomaniakSwitzerland, in 2 Infomaniak data centersSources[1]Shipmail pricing[2]Shipmail Data Processing Agreement[11]Swiss Data Protection Ordinance (OPDo), annex 1[13]Infomaniak Mail Service and kSuite prices, Switzerland
StorageShipmail15 GB a mailbox on Solo and Pro, 25 GB on TeamInfomaniakUnlimited mail storage on paid plans, plus 50 GB to 6 TB of kDrive per userSources[1]Shipmail pricing[13]Infomaniak Mail Service and kSuite prices, Switzerland
Shared inboxShipmailAssignment, internal notes, @mentions and who-is-replying, from ProInfomaniakNot listed on the Mail Service pageSources[1]Shipmail pricing[4]Shipmail shared inbox documentation[13]Infomaniak Mail Service and kSuite prices, Switzerland
NewslettersShipmail10,000 newsletter sends a month on Solo, no subscriber limitInfomaniakA separate Infomaniak Newsletter productSources[1]Shipmail pricing[5]Shipmail audiences documentation[14]Infomaniak kSuite
Files, documents and video callsShipmailNot includedInfomaniakkDrive, online documents and kMeet in kSuiteSources[1]Shipmail pricing[14]Infomaniak kSuite
EncryptionShipmailEncrypted at rest and in transit, not end-to-endInfomaniakOpenPGP encryption of a message in one clickSources[1]Shipmail pricing[3]Shipmail security[13]Infomaniak Mail Service and kSuite prices, Switzerland

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How the prices add up

Last verified October 29, 2026

Infomaniak prices are in CHF excluding VAT, per address on Mail Service and per user on kSuite. Shipmail prices are per plan in CHF excluding VAT for Swiss customers (CHF 4, CHF 9 and CHF 29 a month), or $4, $9 and $29 in US dollars. Annual billing costs 10 times the monthly price.Sources[13]Infomaniak Mail Service and kSuite prices, Switzerland[14]Infomaniak kSuite[15]Infomaniak reviews on Trustpilot

  1. 1 person, 1 address

    Shipmail

    CHF 4/month (Solo, 2 mailboxes)

    Infomaniak

    CHF 2.29/month (Mail Service)

    Infomaniak is cheaper for one inbox. Solo adds a second mailbox, newsletters and booking pages.Sources[1]Shipmail pricing[13]Infomaniak Mail Service and kSuite prices, Switzerland

  2. 3 people sharing contact@

    Shipmail

    CHF 9/month (Pro)

    Infomaniak

    CHF 5.28/month (kSuite Standard, 3 users) or CHF 9.16 (Mail Service, 4 addresses)

    kSuite Standard is cheaper and includes 2 addresses per user. Shipmail adds assignment and notes on contact@.Sources[1]Shipmail pricing[4]Shipmail shared inbox documentation[13]Infomaniak Mail Service and kSuite prices, Switzerland

  3. 3 people, plus a newsletter and a booking page

    Shipmail

    CHF 9/month (Pro)

    Infomaniak

    CHF 5.28/month (kSuite Standard), plus a newsletter and a booking tool

    Infomaniak sells newsletters as a separate product. Shipmail includes both on every plan.Sources[1]Shipmail pricing[5]Shipmail audiences documentation[6]Shipmail booking pages documentation[13]Infomaniak Mail Service and kSuite prices, Switzerland[14]Infomaniak kSuite

  4. 10 people, a mailbox each

    Shipmail

    CHF 29/month (Team)

    Infomaniak

    CHF 17.60/month (kSuite Standard) or CHF 22.90 (Mail Service)

    Infomaniak is cheaper per person. Team adds the shared inbox, newsletters and the email API.Sources[1]Shipmail pricing[13]Infomaniak Mail Service and kSuite prices, Switzerland

What CHF 9 a month buys a team of 5

Infomaniak sells mail by the address or the user. Shipmail's Pro plan covers the whole team and adds the tools a small business usually buys elsewhere.Sources[1]Shipmail pricing[4]Shipmail shared inbox documentation[5]Shipmail audiences documentation[6]Shipmail booking pages documentation[8]Shipmail transactional email documentation[13]Infomaniak Mail Service and kSuite prices, Switzerland

Mailboxes

4 on your domain

15 GB each, with webmail, IMAP, SMTP, aliases and catch-all, on up to 50 domains.

Team inbox

5 members

Several people answer contact@ with assignment, internal notes and a view of who is replying.

Newsletters

Unlimited subscribers

Block editor, CSV import, segments and double opt-in, sent from your domain.

Booking pages

Included

Clients book from your real availability, with Zoom or Google Meet links added.

Email API

Included

Your website or shop sends receipts through the API, and replies land in a mailbox.

Where Infomaniak is the better choice

Infomaniak is the better choice when your mail must stay in Switzerland. It develops and hosts Mail in its own Swiss data centers, keeps every mailbox in 2 of them, and can restore data for 30 days.[13]

  • A client contract or your sector requires storage in Switzerland. Shipmail stores mail in Germany.
  • You want the lowest price per person. kSuite Standard is CHF 1.76 per user a month with 2 addresses each.
  • You keep years of mail. Infomaniak's paid plans have no mail storage limit.
  • You want files, documents and video calls from the same provider. kSuite includes kDrive, online documents and kMeet.
  • You send sensitive data to people outside your company. Infomaniak encrypts a message with OpenPGP in one click.
Sources[13]Infomaniak Mail Service and kSuite prices, Switzerland[14]Infomaniak kSuite[2]Shipmail Data Processing Agreement

Where Shipmail is the better Infomaniak alternative

Shipmail is the better Infomaniak alternative when your mail is a team's work, not one person's inbox. Pro gives 5 people 4 mailboxes and a shared inbox for CHF 9 a month in total.Sources[1]Shipmail pricing[4]Shipmail shared inbox documentation

  • Several people answer contact@. Shipmail assigns each conversation, keeps internal notes beside it and shows who is already replying.
  • You send a newsletter. Solo sends 10,000 newsletter emails a month from your domain, to a list of any size, with double opt-in.
  • Clients book appointments with you. Booking pages read your Shipmail calendar and add a Zoom or Google Meet link.
  • Your website or shop sends email. Receipts go out through the API from a sending subdomain, and replies land in a mailbox.
  • You add addresses often. Shipmail counts mailboxes per plan, so info@ and contact@ cost nothing extra up to the plan's limit.
Sources[1]Shipmail pricing[4]Shipmail shared inbox documentation[5]Shipmail audiences documentation[6]Shipmail booking pages documentation[8]Shipmail transactional email documentation

Is Shipmail allowed under Swiss data protection law?

Yes. Shipmail stores mail, its database and backups in Germany. The Swiss Data Protection Ordinance lists Germany as a country with an adequate level of protection, so a Swiss business needs no extra contract clauses to use it.Sources[2]Shipmail Data Processing Agreement[11]Swiss Data Protection Ordinance (OPDo), annex 1

Shipmail publishes its data processing agreement at shipmail.to/dpa. The optional AI assistant sends the messages it works on to OpenAI in the United States. An admin can turn AI off for the whole organization.Sources[2]Shipmail Data Processing Agreement[7]Shipmail Assistant documentation

How to move from Infomaniak to Shipmail

To move from Infomaniak, verify your domain in Shipmail, create the mailboxes, and import each address with an Infomaniak device password. Calendars and contacts move separately as .ics and .vcf files.Sources[10]Shipmail mailbox import documentation[9]Shipmail calendar documentation

  1. Step 1

    Add and verify your domain

    Keep Infomaniak active. Add the domain to Shipmail and publish its MX, SPF, DKIM and DMARC records in Infomaniak's DNS zone. Wait until every check passes.

  2. Step 2

    Create the mailboxes

    Create a Shipmail mailbox for each address you still use. Turn the others into aliases of a mailbox.

  3. Step 3

    Create a device password

    In Infomaniak Mail, open the address settings, choose Manage password, then Add a device. Copy the password before you close the window. Your account password does not work.

  4. Step 4

    Import each mailbox

    Choose Infomaniak in Shipmail's import wizard and paste the device password. Folders and dates come across, and the import skips duplicates.

  5. Step 5

    Move calendars and contacts

    Export each calendar to an .ics file and your contacts to a .vcf file. Upload both to Shipmail, then run the mail import again to catch late messages.

Sources[10]Shipmail mailbox import documentation[9]Shipmail calendar documentation

Shipmail has no free plan. The 14-day trial is enough to import every mailbox and compare folder counts before you cancel Infomaniak.[1]

Which should you choose?

Check these before buying

  • Whether your mail must be stored in Switzerland
  • Whether several people answer the same address
  • Newsletters, bookings or website email you pay for today
  • Whether you need file storage and documents from the same provider

Plan your move from Infomaniak

Get an ordered checklist for mailbox import, DNS cutover, verification, and closing the old account.

Open the migration planner

Questions worth answering

What people ask when they look for an Infomaniak alternative.

What is the best alternative to Infomaniak Mail?
It depends on the job. Shipmail fits teams that share an inbox or send newsletters, from CHF 4 a month. Proton Mail fits end-to-end encryption, also from Switzerland. Stay on Infomaniak if your mail must be stored in Switzerland.Sources[1]Shipmail pricing[12]Proton terms of service[13]Infomaniak Mail Service and kSuite prices, Switzerland
Is Shipmail cheaper than Infomaniak?
Not for inboxes alone. kSuite Standard is CHF 1.76 per user and Mail Service CHF 2.29 an address. Shipmail Pro is CHF 9 a month for 5 people, and also replaces a newsletter tool and a booking tool.Sources[13]Infomaniak Mail Service and kSuite prices, Switzerland[1]Shipmail pricing
Can a Swiss company use Shipmail instead of Infomaniak?
Yes. Shipmail stores data in Germany, which the Swiss Data Protection Ordinance lists as adequate, and bills Swiss customers in francs. Infomaniak remains the choice when a contract requires storage in Switzerland.Sources[11]Swiss Data Protection Ordinance (OPDo), annex 1[2]Shipmail Data Processing Agreement[1]Shipmail pricing
How do I move email from Infomaniak to Shipmail?
Verify your domain in Shipmail and create the mailboxes. Create a device password for each address in Infomaniak Mail, then choose Infomaniak in Shipmail's import wizard. Run the import again after the MX change.[10]
Does Infomaniak have a shared inbox?
Infomaniak's Mail Service page lists no assignment or internal notes. Shipmail Pro gives 5 people a shared inbox with assignment, internal notes and a view of who is replying.Sources[13]Infomaniak Mail Service and kSuite prices, Switzerland[4]Shipmail shared inbox documentation
Sources15 sourcesVerified 2026-10-29
  1. [1]
    Shipmail pricing

    Shipmail plan prices, mailbox limits, team access, and send limits.

    shipmail.to · 2026-10-15

  2. [2]
    Shipmail Data Processing Agreement

    Shipmail is the processor under GDPR Article 28 and is established in the European Union. Core application, database, mail infrastructure and backups run in the EU, in Germany. Requests to OpenAI for the optional AI features are a transfer to the United States, covered by the Data Privacy Framework or Standard Contractual Clauses.

    shipmail.to · 2026-10-15

  3. [3]
    Shipmail security

    Shipmail security page: core infrastructure hosted in the EU, in Germany; TLS in transit; messages and attachments stored encrypted at rest. Shipmail is not end-to-end encrypted: its servers can decrypt stored mail.

    shipmail.to · 2026-10-15

  4. [4]
    Shipmail shared inbox documentation

    Shared mailboxes in Shipmail: conversation assignment, internal notes that are never included in replies to the customer, and @mentions in notes that alert a teammate by email and in the app.

    shipmail.to · 2026-10-15

  5. [5]
    Shipmail audiences documentation

    Audiences, CSV import (each file marked as subscribers, unsubscribed contacts, hard bounces, spam complaints, a suppression list or transactional-only contacts, so opt-outs from another platform stay excluded), segments, double opt-in, one-click unsubscribe, scheduling and a web archive. During the trial, newsletters work with lower limits: 500 newsletter sends a month and 100 active subscribers. Paid plans have no subscriber limit.

    shipmail.to · 2026-10-27

  6. [6]
    Shipmail booking pages documentation

    Public booking links that offer slots from a mailbox calendar's real availability, with buffers, minimum notice, and a Zoom or Google Meet link on each booking.

    shipmail.to · 2026-10-15

  7. [7]
    Shipmail Assistant documentation

    The AI assistant answers what needs a reply, finds conversations, files messages, sets up inbox rules for future mail and drafts replies. Its replies are normal drafts in the Drafts folder, Writing Style drafts from pasted examples, and organization admins can turn AI off for everyone.

    shipmail.to · 2026-10-15

  8. [8]
    Shipmail transactional email documentation

    Shipmail transactional email: an app sends from its own sending subdomain, and replies go to a Shipmail mailbox. Sends count toward the plan's monthly quota, a sender costs nothing extra, Activity shows delivery status, and a retry with the same Idempotency-Key returns the first message. Every email from a sender carries its mailbox's address as Reply-To, so replies arrive in that mailbox's Transactional folder; the sending address itself cannot receive email.

    shipmail.to · 2026-10-15

  9. [9]
    Shipmail calendar documentation

    Shipmail's calendar feature documentation: events, sharing, and availability.

    shipmail.to · 2026-08-04

  10. [10]
    Shipmail mailbox import documentation

    Shipmail documentation for connected and file imports, selection options, storage checks, progress, skipped items, and repeat imports.

    shipmail.to · 2026-10-15

  11. [11]
    Swiss Data Protection Ordinance (OPDo), annex 1

    Annex 1 of the Ordinance of 31 August 2022 on Data Protection (RS 235.11) lists the states with an adequate level of data protection under article 8 of the Swiss data protection law. Germany is on the list, so personal data can go to a provider there without extra contractual safeguards.

    fedlex.admin.ch · 2026-10-29

  12. [12]
    Proton terms of service

    Proton AG, Route de la Galaise 32, 1228 Plan-les-Ouates, Geneva, Switzerland; Geneva courts.

    proton.me · 2026-10-15

  13. [13]
    Infomaniak Mail Service and kSuite prices, Switzerland

    Prices in CHF excluding VAT, read from Switzerland. Mail Service is CHF 2.29 a month per address, with unlimited mail storage. kSuite Standard is CHF 1.76 per user a month with 2 addresses per user and 50 GB of kDrive. kSuite Business is CHF 7.33 per user a month (CHF 3.67 the first year on annual billing) with 5 addresses and 3 TB; kSuite Enterprise is CHF 13.83 (CHF 6.92 the first year) with 10 addresses and 6 TB. Every offer stops at 300 users. Infomaniak develops and hosts the service in Switzerland, keeps mailboxes in 2 data centers, restores data for 30 days, offers OpenPGP encryption and AI writing help, supports IMAP and SMTP, and helps with migrations free of charge.

    infomaniak.com · 2026-10-29

  14. [14]
    Infomaniak kSuite

    kSuite bundles Mail, kDrive, kChat, kMeet, Calendar, Contacts and online documents. The free my kSuite plan has 20 GB of mail storage. kSuite Pro adds all AI features (scheduled send, smart reminders, audio transcription, translation). kSuite is developed and hosted in Switzerland. Infomaniak lists Newsletter as a separate product under Events & Marketing.

    infomaniak.com · 2026-10-29

  15. [15]
    Infomaniak reviews on Trustpilot

    Infomaniak Network SA had a 4.0 rating from 2,077 reviews. Trustpilot's summary of recent reviews praises reliable hosting and friendly support, and calls experiences with customer service mixed.

    trustpilot.com · 2026-10-29

Related

More on Shipmail pricing, use cases, and how it handles shared inboxes.

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